American Journal of Management Science and Engineering

Volume 9, Issue 3, June 2024

  • Research Article

    The Emerging Challenges of Customer Relationship Management with Customer Data Platforms (CDP): Constraints and Perspectives

    Chen Jian, Dan Tshiswaka Dan*

    Issue: Volume 9, Issue 3, June 2024
    Pages: 56-63
    Received: 17 June 2024
    Accepted: 15 August 2024
    Published: 20 August 2024
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    Abstract: Customers today are increasingly demanding a personalized shopping experience, coupled with stringent data security measures and prompt responses. As the landscape of online privacy evolves, particularly with the anticipated sunset of third-party cookies by 2024, businesses face a critical imperative to revamp their customer data management strateg... Show More
  • Review Article

    Trust and Collaboration in Practices of Supply Chain Management: Systematic Review

    Alemayehu Bakalo*, Mekonnen Bogale

    Issue: Volume 9, Issue 3, June 2024
    Pages: 64-74
    Received: 7 July 2024
    Accepted: 2 August 2024
    Published: 27 August 2024
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    Abstract: Collaboration and trust within supply chain practices facilitate the mutual support of corporations, together with producer partnerships with suppliers and manufacturers to reduce risks, access sources, and improve productivity. The review provided theoretical and empirical kinds of literature on trust and collaboration in practices of supply chain... Show More